”COVID” Conversations with Farmers Bank & Trust
Texarkana Market President
Farmers Bank & Trust
What are you doing to adapt to this sudden change?
All Farmers Bank & Trust lobbies are available only by appointment for transactions that cannot occur by drive-thru, phone, or online. We have closed 5 smaller branches and numerous employees are working remotely from home. All Farmers employees will continue to receive their regular pay. Farmers Bank & Trust also released two podcast episodes about the local health system and economic impact of COVID-19, all episodes are available on iTunes, Google Play, or by visiting RightAtTheHEART.com.
How has it impacted your business/industry/workplace?
This is a healthcare crisis not a financial crisis, and the best way to limit the economic damage is to follow the guidance of health care professionals so we can contain the virus as quickly as possible. Farmers Bank & Trust stands ready to do our part to assist our customers and has plans in place to handle a range of emergencies so our customers’ funds remain protected and accessible. Every bank in the country is required by law to have disaster recovery and business continuity plans in place with multiple backup systems.
What can we do as a community to help?
Use online or telephone banking when possible. We encourage our customers to reach out to us to let us know if they have been affected by the coronavirus. In addition, to help our local economy, continue to shop local and use businesses with drive thru or delivery services.
All interviews conducted on a previous date. This rapidly evolving situation means that changes could have been made since the information was recorded. Please contact the business directly with any questions. All businesses are working tirelessly to follow recommendations from all levels of government. We encourage the support of all local businesses in the community.